Refund Policy

We want our customers to be satisfied with their purchases. If for any reason you are not satisfied with your product, you may return the item for a refund on the purchase price excluding applicable shipping and service charges. ** Please also note the following:

  • Please notify us prior to returning the item, please do not decline your delivery without notifying us.
  • SALE items or special order items are all final sale.
  • Item must be returned within 7 days of receipt. 
  • Item must be in same condition that it was received with all packing materials intact.
  • A copy of our invoice must be enclosed or you must confirm your order number.
  • Shipping fees for returned items are the expense of the buyer and will not be refunded.
  • A re-Stocking fee of 10% will apply and will be withheld at the time of your refund.
  • Refunds will be credited through the payment method used.

**Service charges may include fees for credit card purchases.

If you find any damaged or missing parts, please notify us immediately and we will replace them. Contact us at 865-436-3868 and if no answer please leave a message and we will promptly return your call or send an email to 

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